I am a provider at our Foxborough clinic who provides psychiatry services in-person and via telehealth. Our days, patients are faced with multiple challenges that prevent them from accessing healthcare, Such as financial constraints, lack of health insurance, transportation and long wait times to see a provider. The challenges are many and we all need to be part of the solution, providers and patients need to form an alliance in order to find a way to reduce the health disparities among certain populations. Patients need providers who are empathetic and show understanding towards their concerns and feelings. Also, it is crucial that there is clear communication between providers and patients for treatment to be effective. Patients are looking for providers who are trustworthy, reliable and have their best interests at heart. Respect and dignity are some qualities that patients value when it comes to choosing a provider. Patients need providers who take the time to understand their individual needs, preferences and values and tailor their plan of care accordingly. Patients are in search of providers who are accessible and available when needed, that is why I believe telehealth has an huge importance and is here to stay. This has become a valuable tool to help provide care to people remotely. Patients need providers who can empower them to be active in their healthcare, also educate them about their condition and treatment options, and support them in making informed consent about their health. Studies show that patients who have a good understanding about their health condition are more likely to adhere to treatment plan and follow up appointments.