COVID 19 UPDATE: HOW WE ARE KEEPING OUR CLIENTS AND STAFF SAFE
Thanks to the hard work and dedication of our teams, we are playing a critical role in providing support and healing to our communities as the stressors related to the pandemic increase the demand for mental health care. We have provided in-person and telehealth services without interruption since the beginning of the pandemic. Thank you for continuing to allow us to provide mental health services to you and your families during this time.
As the pandemic continues to evolve, we will as well and will continue to update our policies on our website.
Cleaning and Distancing Policy
All offices receive professional cleaning services a minimum of once per week. High-touch surfaces are wiped down regularly. Additional cleanings are conducted in the event of a known positive COVID exposure.
All offices are equipped with masks and hand sanitizing stations for staff and client use.
Waiting rooms will continue to be set up to support social distancing. If a waiting room is full, or if you are not comfortable entering the waiting room, you may wait outside the clinic until your appointment. Please call the front office who will notify your provider that you are here, and we will let you know when your provider is ready.
While we are not mandating vaccines for staff, we do highly encourage all eligible staff to get vaccinated and clients to be vaccinated.
Clients may voluntarily disclose their vaccination status but are not required to be vaccinated to receive in-person or telehealth care.
In accordance with CDC guidance, masks are required for all clients and staff when indoors at one of our clinics, regardless of vaccination status. If you do not wish to wear a mask or are unable to do so, we can provide services via telehealth.
Screening, Exposure, and Testing
While we are not currently screening staff or clients for symptoms of COVID-19, we do require that any staff or client that exhibits any symptoms or has been exposed to COVID-19 remain home. Services may be delivered via telehealth if a client or provider is unable to be in the office.
Clients who report a positive test or exposure will have the option to be seen via telehealth. We will follow the most up-to-date CDC guidelines on testing and quarantine requirements before allowing a client (or staff member) to return to in-person services.